Escalation Management (EM)
Functions
This Solution comes with Knowledge Manager, Project Manager and Review Manager Products.
1) Folder
- 1.1 Add, Modify, Delete.
2) Document
- 2.1 Add, Modify, Delete.
2.2 Document Copy and Reference Copy.
2.3 Revision Control By Revise Major and Revise Minor.
2.4 Document Views (Customized Index Forms).
3) Annotation
- 3.1 Add, Modify, Delete.
3.2 Approve Annotations, Annotation approved List Views.
4) Easy Full Text Searches for Documents with Customized Search Forms.
5) Document Views by History.
1) Project
- 1.1 Add, Modify Delete.
1.2 Project Information Views by customized Index Forms.
2) Escalations
- 1.1 Auto Escalation.
1.2 Push Escalation
1.3 Pull Escalation.
1.4 Conditioned Escalation.
1.5 Post Escalation
3) Annotation
- 3.1 Add, Modify, Delete.
3.2 Approve Annotations, Annotation approved List Views.
4) Easy Full Text Searches for Projects with Customized Search Forms.
1) Escalation Mail View
Benefits
Benefits
• Increased team productivity and collaboration
• Real time online reporting
• Enterprise wide alignment of project management goals with the organization’s objectives
• Increased efficiency and effectiveness for future projects based on lessons learnt from previous projects
• Preventive action and control from the top management to control a project’s direction
• Strategic decision-making and Corporate Monitoring capability
Advantages
• Single access system for enterprise wide project details
• Resources and cost management/monitoring
• Export to CSV format allows you to get Graphical representation of time and cost data
• Speedy information inter exchange with anytime, anywhere access with tight security allows for global operation
• Collaboration between divisions, sub-divisions and global project teams
