Services
Knowledge IT’s services ensures a better guarantee for your overall business success.
Some of our offered services include:
User Training
Understanding and adapting to new technologies and solutions is interesting and necessary yet challenging. To ensure that clients get the maximum out of the software solutions which they use, we have created a User Training Program. Clients who would like to understand the TKIT SaaS-platform based applications better should request User Training classes. Additionally, they can also request for training prior to becoming a registered user. TKIT provides customized training sessions. Contact us for further details on User Training.
Partner Program Training
The Knowledge IT Partner Program plays a vital role in delivering customer satisfaction as it provides the Knowledge IT Product Suite services offerings that address “The Complete Solution” challenges that customers face today, and in the future.
Consultation
• Discovery Process- This process helps you determine the set of solution functions best suited to meet your business needs.
• Advisory Services- Draw from our vast knowledge pool of resources and industry expertise to achieve your Business Objectives backed by our practical experience and implementation experience in software solutions development and integration services with third-party software technologies.
• Implementation Consultation- Our team of experts will guide you through the process of integration and operational transformation.
End User Support
In order to make your experience with Knowledge IT products and services a beneficial one and accelerate your time to achieve value, reduce risk during implementation, and reduce disruption, our support staff is available 24*7 for answering your queries. There are a few ways in which we address different types of requirements:
E-mail- support@theknowledgeit.com
Phone
India +91-11-2525-2980, Japan +81-3-4520-9632, USA +1-888-236-9642
Monthly Rental
People who would like to apply for our Users Training to understand the Industry Applications, Solution Applications, Product applications better or prior to becoming a registered user, may apply for such training. We will provide customized training sessions. Or, you may apply for our preset training programs we host at certain training institutes or at offices in USA, Japan and India.
Sold Licenses
As we provide a Saas solution to you, your organization may feel that you may optimize the use by installing our solution on your internal server. We then take the route of licensing our software usage. You will have to contact our sales for implementing our solution at your premises and providing you solution consultation, implementation, training and after sales support.
• Data Migration
• Implementation
• Installation
• Training
• Manuals
• After Sales Support
Above services are then provided to customers at a separate estimated cost. Please contact us for additional information at sales@theknowledgeit.com.
Custom Application Development and Hosting Service
Utilizing our current offerings, if you feel that our solution does not exactly meet your requirements, you can either send a support ticket from our support page, or call our local sales team to discuss with you your requirements and arrange someone from our organization so we assign a dedicated account executive with skills in your specific industry. That account executive will assign an analyst to scope your requirement, quote on the scope and upon approval implement the required scope.(**Conditions Apply**).
The implementation can be in following ways:
• Enhancement Of Knowledge IT Solution Suite
We can add new function feature to our library as an upgrade feature to all our current users and decrease our maintenance costs.
We can implement this feature in your installation we made earlier.
We can install a new server with this feature for you to use.
Some of our customers have specific requirements that cannot be served with our standard solutions. Their requirements are highly specific to their business and are unique in nature. Such requirements need special inputs and custom solution development. We make Customized Solutions and support their hosting Services. We can develop a customized solution to best meet the energy needs of your business. Contact us today at sales@theknowledgeit.com for Design Rates, Hosting Rates and Custom Solutions.
**Conditions Apply**.
Ground Up Application Development and Hosting Services
These are the solutions developed right from scratch as per your specifications, customized to answer your expectations and streamlined with your organizational goals.
Depending on terms and conditions, your own software deliverable can be provided to you in the following ways:
• Installed and maintained at your site.
• Installed and maintained at our server.
• Installed and maintained at dedicated host server.
Our development is focused on the following Web based Technologies:
• Java J2EE Platform for multi-platform
• Dot Net for Windows Platform
• PHP for Windows Platform
Professional Subject Specific Seminars
From time to time since our incorporation, our founders and our prospects, customers, partners and professors have been called as speakers in Seminars such as Project Management Institute Conference, Private Seminar such Canon IT solutions co-sponsored seminar Beyond Project Management or Corporate Seminar on Knowledge Management. Such seminars have contributed/distributed valuable knowledge wealth to the public. They have included knowledge of our products, research on market trends and valuable experiences. Some of the material distributed during the following seminars is available on the Support Area of the website.
- PMI and GPMF sponsored by PMI- Japan
- Beyond Knowledge Management sponsored by Mitsubishi Corporation- Japan
- Beyond Project Management Seminar sponsored by Canon IT Solutions- Japan
